To: Ms. Alice Potter 345 B, Pleasant Villas High Street New Jersey 9th July, 2007. Ref: Beta Product Dear Ms. Potter, At the outset, please accept my sincere apologies for the inconvenience caused to you because of the malfunctioning Beta Product. As our regular customer, I am sure you understand that this has been a […]
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Product Complaint Letter
To: Mr. Daniel Olsen Manager-Customer Care Alpha Products New Jersey 8th November, 2009. Ref: Unserviceable Product Dear Mr. Olsen, This is with reference to the Alpha Product we purchased from you on 3rd November, vide receipt number ABC 1234. I am sorry to inform you that the product is unserviceable and does not match up […]
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Business Complaint Letter
To: Ms. Nancy Andrews Manager-Business Relations XYZ Company Brighton 2nd February, 2009. Ref: Product 234567 Dear Ms. Andrews, This is with reference to Product Number 234567 which we had bought on 3rd January from your company. The receipt number of our transaction is ABC12345. As per our mutual agreement and contract, you were supposed to […]
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Apology Letter for Wait in Service Delivery
30th July 2010, Mr. Naveen 11-13-170 Dwaraka nagar rd no 2. Hyderabad-35 Dear Naveen, This is to acknowledge you that we are unable to make delivery on the referenced purchase order [order number] on the date [Date] indicated. The delay was caused due to an unexpected shipment delay from our overseas suppliers. In our effort […]
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Sample Responding To Justified Complaint: Return Letter
Responding To Justified Complaint: Return [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I was sorry to hear that you wish to return our [STATE PRODUCT, ex. Magnaflux compressor]. I want you to know that […]
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