Complaint rude treatement by bank personnel

1234, Main Street
Boston, MA 02123

04 April, 2005

<Recipient Address Goes Here>


The unfortunate purpose of this letter is to complain about the rude treatment I received while patronizing <bank name>. While conducting business on <date>, <name of employee or description of the person’s position> <description>. While I am not usually one to complain, I found this behavior exceedingly unprofessional and knew that you would want to know about it so you could do something to rectify the problem.

I have been a customer at your bank since <year> and have always been satisfied with the service I have received there. I am hopeful that this incident was a “fluke” and that it won’t happen again.

Thank you for your time and consideration of this matter.


Robert Anderson

encl: <List of enclosed items goes here>

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