Responding To Unjustified Complaint: Return [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I want you to know that your satisfaction is extremely important to me. It is for this reason that I was sorry […]
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Posts tagged with 'Complaint'
Sample Responding To Justified Complaint: Incorrect Shipment Letter
Responding To Justified Complaint: Incorrect Shipment [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I want you to know that we value your business greatly. Please accept my apologies for our incorrect shipment to you […]
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Sample Responding To Justified Complaint: Rudeness Letter
Responding To Justified Complaint: Rudeness [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I want you to know that we value your business greatly. I am deeply embarrassed by the manner in which you were […]
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Sample Responding To Justified Complaint: Delayed Shipment Letter
Responding To Justified Complaint: Delayed Shipment [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], Thank you for your call [DATE, ex. today]. I want to assure you that your satisfaction is my prime concern. Accordingly, […]
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Sample Responding To Justified Complaint: Missing Instruction Manual/Documents Letter
Responding To Justified Complaint: Missing Instruction Manual/Documents [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], Allow me to apologize for shipping you [PRODUCT(S), ex. our Magnaflux compressor] without including any documentation. I am enclosing the […]
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