[DATE, ex. Wednesday, June 11, 1998]
[NAME, COMPANY AND ADDRESS, ex.
1234 First Street
Anycity, Anystate 85245]
Dear [NAME, ex. John Smith],
I would like to take this opportunity to thank you and your staff for [STATE ACTIVITY BEING COMPLIMENTED/THANKED, ex. taking the extra effort to process our rush order of your Venetian granite]. [STATE RESULT, ex. I would like you to know that our customer was extremely pleased with the results and would like to install the same type of granite in his hallways.]
We are indeed pleased to be dealing with you.
[YOUR NAME, ex. Jill Jones]