Your Invoice Is Incorrect [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I am in receipt of your invoice #[INVOICE NUMBER], dated [DATE, ex. June 8, 1998]. I believe there has been a slight mistake. […]
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Apology for incorrect or late payment
1234, Main Street Boston, MA 02123 03/17/05 <Recipient Address Goes Here> Hello. Enclosed is check number <check number> for <$amount of check>. We apologize for <problem> invoice number <invoice number>. This check should cover the full amount still owed to you on this invoice. We’re sorry if this has caused any inconvenience and thank you […]
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Sample Apology to Customer for Billing Error: Charged Too Little Letter
Apology to Customer for Billing Error: Charged Too Little [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], Since we value your business greatly, I have been inspecting our invoices to ensure that we have made […]
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Sample Apology to Customer for Billing Error: Charged Too Much, Customer Complained Letter
Apology to Customer for Billing Error: Charged Too Much, Customer Complained [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], Thank you for your [STATE FORM OF COMMUNICATION, ex. telephone call yesterday], which prompted me to […]
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Sample Responding To Justified Complaint: Billing Error Letter
Responding To Justified Complaint: Billing Error [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], Thank you for [STATE NATURE OF CONTACT, ex. your letter of June 10, 1998]. You are absolutely correct; please allow me […]
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