Return Product Acknowledgment: Damaged Goods, Replacement Sent [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I understand that your [PRODUCT, ex. Magnaflux compressor] (invoice #[INVOICE NUMBER]) was delivered in an unacceptable condition. I will immediately […]
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Sample Apology to Customer for Billing Error: Charged Too Much, Customer Complained Letter
Apology to Customer for Billing Error: Charged Too Much, Customer Complained [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], Thank you for your [STATE FORM OF COMMUNICATION, ex. telephone call yesterday], which prompted me to […]
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Sample Request Customer to Fill Questionnaire Letter
Request Customer to Fill Questionnaire [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I am interested in your opinions and suggestions. Although I understand that your schedule is busy, I am hoping that you will take the […]
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Sample Customer Credit Refusal: Require Additional References Letter
Customer Credit Refusal: Require Additional References [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], We thank you for your credit application and your interest in our [products/services]. We look forward to doing business with you. […]
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Sample Customer Credit Refusal Letter
Customer Credit Refusal [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], We thank you for your credit application and your interest in our [products/services]. We look forward to doing business with you. As you understand, […]
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