Sample Return Product Acknowledgement: Damaged Goods, Replacement Sent Letter

Return Product Acknowledgment: Damaged Goods, Replacement Sent

[DATE, ex. Wednesday, June 11, 1998]


John Smith

XYZ Inc.

1234 First Street

Suite 567

Anycity, Anystate  85245]

Dear [NAME, ex. John Smith],

I understand that your [PRODUCT, ex. Magnaflux compressor] (invoice #[INVOICE NUMBER]) was delivered in an unacceptable condition.  I will immediately ship to you a replacement.  {STATE INCENTIVE, ex. Since I am embarrassed by this matter, I will discount the replacement order by 5%.  The difference will be credited to your account}

Call me at XXX-XXXX if I may be of any other assistance.


[YOUR NAME, ex. Jill Jones]

Download Return Product Acknowledgement Damaged Goods, Replacement Sent In Word Format

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