1234, Main Street
Boston, MA 02123
08 April, 2005
<Recipient Address Goes Here>
Hello,
I’m pleased to inform you that the <merchandise/items/products> that we had on back order <have/has> arrived, and we are currently in the process of filling your order, <reference to order> of <items ordered>. We will <method of delivery> as soon as it is ready. We expect your order to be complete by <date>.
The total charge, <including shipping>, will be <$price>. We appreciate your patience and look forward to serving you in the future.
Regards,
Robert Anderson
encl: <List of enclosed items goes here>