Notify Customer That Credit Limit has been exceeded
[DATE, ex. Wednesday, June 11, 1998]
[NAME, COMPANY AND ADDRESS, ex.
1234 First Street
Anycity, Anystate 85245]
Dear [NAME, ex. John Smith],
As you know, we are happy to accommodate you with credit terms to better facilitate doing business together.
Unfortunately, our records indicate that your $[CREDIT LIMIT] credit limit has been exceeded. Since we know you to be a valued and conscientious customer, however, your purchase (P.O. #[PURCHASE ORDER]) was approved nonetheless. I urge to you check your records to determine whether our records are incorrect.
If you determine that our records are correct, I request that you forward to us payment in the amount of $[DIFFERENCE], to bring your account up to date. I apologize for any inconvenience this may have caused.
[YOUR NAME, ex. Jill Jones]