lemon letter second letter

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>

Hello,

<date of first letter> I sent you a letter regarding my dissatisfaction with the <vehicle name, year, etc.> I purchased from your dealership <date of purchase>. The problems I have been experiencing with <problems with car> have continued, and I have yet to hear from you or any <dealership name> representative.

Please contact me immediately upon receiving this letter. I am thoroughly unhappy with this vehicle, which in my opinion is defective and should be replaced by <dealership name> and <car manufacturer> at no cost to me and without delay.

I will expect to hear from you within the next week so that we may resolve this problem to the satisfaction of all parties. Thank you.

Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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