Do not refer this type of client

1234, Main Street
Boston, MA 02123

03/16/05

<Recipient Address Goes Here>

Hello.

Thank you very much for referring <referred client> to us. Unfortunately, Abc Company does not provide the proper kind of <products/services> to meet <referred client>’s needs. I have since referred this client to another company more suited to <his/her/their> circumstances.

We at Abc Company certainly have great appreciation for your referrals and continued recommendations, but we don’t wish to inconvenience your customers by having them come to us when we can’t help them. So if you would, please refer any contacts who need <product or service you don’t provide> to <alternative company name> at <alternative company number>. They will look after their needs very well.

Thank you again for the kind referral, and I look forward to the next.

Regards,

Robert Anderson

encl: <List of enclosed items goes here>

Download Sample asking for referrals from colleague In Word Format

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