Responding To Justified Complaint: Billing Error [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], Thank you for [STATE NATURE OF CONTACT, ex. your letter of June 10, 1998]. You are absolutely correct; please allow me […]
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Sample Responding To Unjustified Complaint: Return Letter
Responding To Unjustified Complaint: Return [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I want you to know that your satisfaction is extremely important to me. It is for this reason that I was sorry […]
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Sample Responding To Justified Complaint: Incorrect Shipment Letter
Responding To Justified Complaint: Incorrect Shipment [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I want you to know that we value your business greatly. Please accept my apologies for our incorrect shipment to you […]
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Sample Notify Customer That Order Cannot Be Processed: We No Longer Carry That Product Letter
Notify Customer That Order Cannot Be Processed: We No Longer Carry That Product [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I would like to thank you for your order of [PRODUCT(S), ex. 4 Magnaflux […]
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Sample Responding To Justified Complaint: Rudeness Letter
Responding To Justified Complaint: Rudeness [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I want you to know that we value your business greatly. I am deeply embarrassed by the manner in which you were […]
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