Complaint letter unsatisfactory service

1234, Main Street
Boston, MA 02123


<Recipient Address Goes Here>


During the past <time period> we have <nature of problem>. Have you experienced this problem with other customers?

I’m sure that this isn’t the level of service you intend to provide and will remedy the situation immediately. I would like <nature of remedy>.

Please advise me on how you propose to resolve this situation as soon as possible. I look forward to hearing from you.


Robert Anderson

encl: <List of enclosed items goes here>

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