Categories: Customer Letters

Sample Notify Customer That He/She Missed Meeting: Firm Tone Letter

Notify Customer That He/She Missed Meeting: Firm Tone

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.

John Smith

XYZ Inc.

1234 First Street

Suite 567

Anycity, Anystate  85245]

Dear [NAME, ex. John Smith],

You must have forgotten our [DATE & TIME, ex. Wednesday, 2:30 PM] meeting. In the future, I request that you notify me of cancellations in advance.  As a busy person yourself, I’m sure you understand how badly schedules can be disrupted by unannounced cancellations.

Unfortunately, I believe our meeting would have proven quite favorable to you; [GIVE EXAMPLE OF WHAT CUSTOMER MISSED, ex. I spoke with our lead programmer, who informed me of a way our new order requisition module could save your firm a significant amount of money].

If you are still interested, call me at XXX-XXXX.

Sincerely,

[YOUR NAME, ex. Jill Jones]

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