Categories: Customer Letters

Sample Announcement to Customers: You Will Be Leaving Firm to Join Competitor Letter

Announcement to Customers: You Will Be Leaving Firm to Join Competitor

[DATE, ex. Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex.

John Smith

XYZ Inc.

1234 First Street

Suite 567

Anycity, Anystate  85245]

Dear [NAME, ex. John Smith],

It has been my pleasure to serve you for the past [DURATION, ex. two years]. I am confident that you have been pleased with my service as well.

I am writing to inform you that I will be leaving [OLD FIRM NAME, ex. ABC Co.] to join [NEW FIRM NAME, ex. AllCo Limited].  I have made this decision [STATE REASON AS IT RELATES TO THE CUSTOMER, ex. due to my displeasure with the support staff at ABC, which I feel prevented me from providing you with the quality service of which I am capable].

I invite you, then, to allow me the pleasure of serving you again at [NEW FIRM NAME, ex. AllCo Limited].  I can promise you that you will be doubly pleased with my efforts here.  You can reach me at my new number, XXX-XXXX.

Allow me again to thank you for the opportunity to work together and the for prospect of doing business with you in the future.

Sincerely,

[YOUR NAME, ex. Jill Jones]

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