Complaint Letter Example


Anne Rice

689, Park View Apartments

New Jersey


Mr. Thomas Morgan

Customer Service Manager

ABC Company

New Jersey

23rd June, 2008.

Ref: Defective product

Dear Mr. Morgan,

I had bought the XYZ Baking Product, receipt number 123445 from your Company on 20th June.  I regret to inform you that the product is defective and my numerous verbal complaints to your personnel have yielded no results.

I request you to either replace the product with a functioning new product or refund my money within one week.

I have never been let down by any of your products in the past and I look forward to your immediate action on this occasion.

I am enclosing a copy of the Receipt to help you initiate immediate action.

Thanking You,


Anne Rice

Encl: Copy of Receipt

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