Dear
Your check in the amount of $_________is being returned to
you because it has been made out for the wrong amount.
As we have explained previously, the 2% discount we offer
can only be applied when your payment is mailed within 10
days of delivery. By waiting beyond that period, you forego
the opportunity to deduct the discount from the amount of
your invoice.
Since your payment of the above referenced invoice was not
made within the specified time period, you are not entitled
to a discount on this order.
We are appreciative of your business and are most willing to
accommodate you in any way possible. Our policy, however, in
regard to open account terms, is strict, and in fairness to
all of our customers, must be even handed.
Please remit your check for the full amount of the invoice.
Your cooperation in this matter is appreciated.
Thank you for your understanding.
Download Response to Inquiry Concerning Former Employee, Without Reference in Word Format
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