Responding To Justified Complaint: Rudeness [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I want you to know that we value your business greatly. I am deeply embarrassed by the manner in which you were […]
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