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Sample Request to Reschedule Meeting Letter

Request to Reschedule Meeting [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], I’m afraid I have to request to reschedule our meeting of [DATE, ex. June 15].  [STATE REASON, ex. Unfortunately, I will have to […]

Reply Notice of Shipment Being Traced

Dear Your lighter was repaired on April 19th and was shipped via UPS on April 20th. We can only assume that the lighter was lost in transit. Upon receipt of your letter, we reported the loss immediately to the carrier and they are attempting to locate the parcel. We should have a report back within […]

Reply Notice of Reshipment

Dear Thank you for your letter of (date) informing us that the (item) you ordered had not arrived. We are sorry for the inconvenience this has caused and have arranged to have another one sent to you today. In the event that the original order is delivered to you, please call the toll-free number listed […]

Reply Apology and Notice of Shipment in Replacement

Dear Your letter of (date) has been received, and we were very sorry to hear about the problem you experienced with our (product) We maintain rigid inspection standards, but occasionally an imperfection does slip by, as it unfortunately did in the case of your (product) . We have entered a replacement order to be shipped […]

Apology for Delay of Refund

Dear After reading your letter of (date) , I can thoroughly understand why you are running out of patience. While it would be easy to place the blame on our computer, this poor fellow has received enough abuse since joining our firm. After all, he only follows the orders that are given to him. Therefore, […]