Return Product Acknowledgment: Exchange Issued [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I am happy to exchange your [OLD PRODUCT, ex. Magnaflux compressor, model 452B] (invoice #[INVOICE NUMBER]) with [NEW PRODUCT, ex. model 542X]. […]
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Sample Return Product Acknowledgement: Check Enclosed, No Return Fee Letter
Return Product Acknowledgment: Check Enclosed, No Return Fee [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], If you are not satisfied, we have not done our job properly. I’m sorry that you are not pleased […]
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Sample Responding To Justified Complaint: Return Letter
Responding To Justified Complaint: Return [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I was sorry to hear that you wish to return our [STATE PRODUCT, ex. Magnaflux compressor]. I want you to know that […]
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Sample Thank You for Your Order Letter
Thank You for Your Order [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], We would like to thank you for your order! [STATE PROGRESS OF ORDER, ex. Your custom Magnaflux compressor has been prepared and […]
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Sample Reassure Customer That Problem Will Be Redressed Letter
Reassure Customer That Problem Will Be Redressed [DATE, ex. Wednesday, June 11, 1998] [NAME & ADDRESS, ex. John Smith 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], It has come to my attention that [NATURE OF PROBLEM, ex. our Magnaflux compressor has malfunctioned at your premises]. I would like you […]
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