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Sample Return Product Acknowledgement: Damaged Goods, Replacement Sent Letter

Return Product Acknowledgment: Damaged Goods, Replacement Sent [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], I understand that your [PRODUCT, ex. Magnaflux compressor] (invoice #[INVOICE NUMBER]) was delivered in an unacceptable condition.  I will immediately […]

Request for Replacement of Damaged Merchandise

Dear (specify number) of the (quantity and product) that we received from you on (date) pursuant to our purchase order # , were either broken or chipped upon delivery. We would appreciate it if you would arrange for the replacement of the damaged items and advise us how you wish to handle the return of […]

Reply Apology and Notice of Shipment in Replacement

Dear Your letter of (date) has been received, and we were very sorry to hear about the problem you experienced with our (product) We maintain rigid inspection standards, but occasionally an imperfection does slip by, as it unfortunately did in the case of your (product) . We have entered a replacement order to be shipped […]

Acknowledgement of Warranty and Instruction for Product Return

Dear We are sorry to hear that you have been experiencing problems with your new (name of product). While we do ask that our customers contact their dealer in the event of a problem, we recognize that, in your case, it his would be impossible. Therefore, if you will carefully package the unit in its […]

Acknowledgement of Warranty and Instruction for Product Return

Dear We are sorry to hear that you have been experiencing problems with your new (name of product). While we do ask that our customers contact their dealer in the event of a problem, we recognize that, in your case, it his would be impossible. Therefore, if you will carefully package the unit in its […]