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Apology & Proposal on Overshipped Merchandise

Dear In deference to your valuable time, I would like to get straight to the point and say that we were wrong. Your purchase order clearly stated 30 cases. The shipment of 60 cases was our error. Meanwhile, there are two options available at this time; you can keep the additional merchandise and we will […]

Apology Letter For Over Shipment of Goods

3rd August 2010, Mr. Jacob Wright, Protext Company Inc, 65 Charley Avenue. Dear Sir, In deference to your valuable time, I would like to get straight to the point and say that we were wrong. Your purchase order stated clearly only 40 cases. The shipment of 60 cases was our error. There are two options […]