Warning #2: Bad Behavior To: [NAME, ex. John Smith] From: [YOUR NAME] Date: [DATE, ex. July 5, 1998] Subject: [NATURE OF BAD BEHAVIOR, ex. Customer Complaints] [NAME, ex. John], unfortunately, it has again come to my attention [STATE NATURE OF BAD BEHAVIOR, ex. that customers are complaining of rudeness on your part]. You know the […]
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Sample Submitting a Suggestion Letter
Submitting A Suggestion To: [NAME, ex. John Smith] From: [YOUR NAME] Date: [DATE, ex. July 5, 1998] Subject: [SUBJECT OF SUGGESTION, ex. Order processing] I’m writing regarding a matter I am confident will interest you. [STATE PROBLEM AS IT RELATES TO RECIPIENT, ex. You may know of the large amount of paperwork involved in processing […]
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Sample Reassure Customer That Problem Will Be Redressed Letter
Reassure Customer That Problem Will Be Redressed [DATE, ex. Wednesday, June 11, 1998] [NAME & ADDRESS, ex. John Smith 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], It has come to my attention that [NATURE OF PROBLEM, ex. our Magnaflux compressor has malfunctioned at your premises]. I would like you […]
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Sample Apology for Incorrect Shipment Letter
Apology for Incorrect Shipment [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I was deeply embarrassed by your [STATE FORM OF COMMUNICATION, ex. telephone call yesterday]. Before apologizing, however, I want to assure you that […]
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Sample Notice To Customer: Overpayment, Check Enclosed Letter
Notice To Customer: Overpayment, Check Enclosed [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], We have just received your payment of $[AMOUNT, ex. 5,200.24] for [PRODUCT(S) / SERVICE(S), ex. your order of five Magnaflux compressors]. […]
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