Dear Thank you for your recent correspondence regarding your account number ____________. We were able to track down the error and have credited your account accordingly. A report to this effect has also been sent to our credit reporting company. As of this date, your account balance is $_____________. You are a valued customer and […]
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Search Results for: apology letter to customer
Apology for Accounting Errors and Past Due Notices
Dear You deserve an explanation for what went wrong in ouraccounting department, and I hope that this letter will serve to resolve our recent difficulties. I know that you can appreciate the fact that it has taken some time to find out exactly what occurred, and,therefore, please accept our apologies for the delay in this […]
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Apology After Cancellation of Order
Dear This is to acknowledge receipt of your letter of (date) in which you set forth your reasons for canceling your purchase order # I am very sorry about the misunderstanding that led to this cancellation and have taken the matter up with management in order to ensure that a problem of this nature does […]
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Apology Letter for the Loss of Order
30th July 2010 Mr. Tom Atkinson, Director, AZG Pvt. Ltd. Mumbai. Dear Sir, We sincerely apologize for the inconvenience caused to you for the loss of the agreed purchase order. Our records indicate that your order was placed on 28-6-2010 and the shipment on 20-7-2010. As we were facing problems in the production of goods […]
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Sample Sales Follow-Up: Introduce Service Package Letter
Sales Follow-Up: Introduce Service Package [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith 1234 First Street Suite 567 Anycity, Anystate 85245] Dear [NAME, ex. John Smith], I’m writing to thank you for [PRODUCT, ex. purchasing our Magnaflux compressor]. I’m confident that you are pleased with [BENEFIT(S) OF PRODUCT/SERVICE the resulting […]
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