Name/Title Mary Roe
Address 795 E Dragram
City, State, Zip Code Tucson, AZ, 85705
Dear [hotel manager],
My appreciation of the exemplary service I received during my recent stay at Smith Hotel cannot be overstated. Every staff member I met was friendly, courteous and knowledgeable and professional too.
Moreover, when I discovered that I had neglected to pack my camera card reader, your staff went above and beyond to ensure that I would be able to download photos in time for my business presentation the day after my arrival.
Thank you for offering such a great service, my assure my future stay would be in your hotel and would also recommend it to my friends.