1234, Main Street
Boston, MA 02123
04 April, 2005
<Recipient Address Goes Here>
Hello,
Re: Account No. <number>
On <date>, I received a notice that my <check/checks> numbered <bounced check number(s)> had been returned due to non-sufficient funds. After a careful review of my records, I have determined that indeed there were sufficient funds in my account to cover <this/these> <check/checks>, and that it was a mistake on your part that caused <it/them> to be returned. I would, therefore, ask that you please reverse any and all service charges that have been applied to my account due to the returned <check/checks>. I would also ask that you accept these <check/checks> when they are presented for payment and that you reimburse me for fees charged by the merchants to whom <it/they> <was/were> written.
Because the fault is yours, I think this is the least you can do to correct the situation. While I realize that we all make mistakes, I certainly hope that you will be careful not to allow this to happen again in the future.
Thank you for your immediate attention to this situation.
Regards,
Robert Anderson
encl: <List of enclosed items goes here>
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