It seems like Internet service providers are competing not for the growing number of Netizens, but to see who can provide the worst customer service. I’m fed up with my current provider, so I’d like to get information about what you can do for me. I’m looking for <services you’re seeking>. That’s not too much. If you offer any additional services, that would be icing on the cake. Please reply with information about your pricing, your setup software, and your local servers. The faster you get back to me, the more likely I am to go with you as my new ISP. I’ll also tell my unhappy friends about you.