Return Product Acknowledgment: Damaged Goods, Credit Issued
[DATE, ex. Wednesday, June 11, 1998]
[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]
Dear [NAME, ex. John Smith],
I understand that your [PRODUCT, ex. Magnaflux compressor] (invoice #[INVOICE NUMBER]) was delivered in an unacceptable condition. I will immediately issue a credit to you in the amount of $[AMOUNT], to be applied against your next bill.
I am ready to ship to you a replacement immediately and at your request. {STATE INCENTIVE, ex. Since I am embarrassed by this matter, I will discount the replacement order by 5%} You can reach me at XXX-XXXX.
Sincerely,
[YOUR NAME, ex. Jill Jones]
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