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Complaint lost luggage

1234, Main Street
Boston, MA 02123

01 April, 2005

<Recipient Address Goes Here>

Hello,

<time of flight>, <people flying> <was/were> booked on flight <flight number> for <destination>, flying out of <airport name>. Upon my arrival in <destination>, <I/we> discovered that <my/our> luggage had been <problem with luggage>.

<description>

To date, <I/we> have not received any sort of compensation from <airline name> for the cost of <purchases>. I would like to speak with someone as soon as possible about resolving this unpleasant situation. You may reach me at <phone number>.

Thank you for your attention to this matter.

Regards,

Robert Anderson

encl: <List of enclosed items goes here>

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