June 2, 2012
Name/Title Mary Roe
Address 795 E Dragram
City, State, Zip Code Tucson, AZ, 85705
Subject: Complaint against billing error
Dear Mr. Murray,
This letter is regards to billing error of amount $ 20000 on the purchase made by me through your online website.
I have ordered 1 set of kitchen accessories on 25th April, when the order was delivered to me I was ask to pay for 2 set of kitchen accessories. This kind of service is not expected from your end. I expect you to check the facts at your end and send me the order with correct bill
For your reference I am sending you copy of order receipt, if there any query you can call me at 1234-567-890.