1234, Main Street
Boston, MA 02123
03/16/05
<Recipient Address Goes Here>
Hello.
We are sorry that <product being returned> is not what you are looking for. <Optional alternatives>
<Refund handling>.
I regret that we couldn’t meet your needs this time but look forward to serving you in the future.
Regards,
Robert Anderson
encl: <List of enclosed items goes here>
Download Sample acknowledge return of credit or refund In Word Format