Archive for the 'Customer Letters' Category

Offer of testimonial

1234, Main Street Boston, MA 02123 03/17/05 <Recipient Address Goes Here> Hello. I’m writing this letter to make you a simple offer. Since I have been so impressed in the past with <company name>’s <product or service>, I would like to offer you my testimonial any time you need it. I believe in promoting businesses [...]

Complementing service

1234, Main Street Boston, MA 02123 03/17/05 <Recipient Address Goes Here> Hello. I recently came to your company for <service>. My experience was one of the most satisfying I have ever enjoyed with <a/an> <description of business>. <description> In an age when so many companies don’t seem to care about customer service any more, <name [...]

Complementing product

1234, Main Street Boston, MA 02123 03/17/05 <Recipient Address Goes Here> Hello. I recently purchased <product purchased> from your company and I thought I should write and let you know how pleased I am with it. <description> In an age when so many products don’t live up to their advertising claims, your <product purchased> does [...]

Complementing company

1234, Main Street Boston, MA 02123 03/17/05 <Recipient Address Goes Here> Hello. It seems like businesses today forget that people are what business is all about. That’s not true of <name>. I’m writing to let you know that your company is a great example of what a business can be. <description>. It’s not often that [...]

Sample Responding To Unjustified Complaint: Damaged Shipment Letter

Responding To Unjustified Complaint: Damaged Shipment [DATE, ex. Wednesday, June 11, 1998] [NAME, COMPANY AND ADDRESS, ex. John Smith XYZ Inc. 1234 First Street Suite 567 Anycity, Anystate  85245] Dear [NAME, ex. John Smith], Please accept my apologies for the damaged [STATE PRODUCT(S), ex. compressor] shipped to you on [DATE, ex. Tuesday].  I want you [...]