Dear
I received your letter, of (date) , in which you
state that your records indicate my present balance
owing is $
As of March 30th, I did, in fact, have an outstanding
balance of $ On April 5th, I mailed a check to
the store in the amount of $ When this payment
failed to appear as a credit on my April 30th bill, I
telephoned the credit office and spoke with a young
woman who, after locating a record of the payment,
assured me that the credit would appear on the May 30th
bill.
I am enclosing a photocopy of my cancelled check dated
April 5th. I shall appreciate your prompt efforts
in correcting this error in my account as soon as
possible. Thank you for your early attention to this
matter.
Download Second Request for Correction of Billing Error in Word Format