3rd August 2010,
12A Benjamin Road,
This is to acknowledge that we are in receipt of your notice where by you informed us that the goods shipped to you on (25-7-10) did not confirm your agreement dated on (31-7-10). We regret this unintentional mistake on our part. The delay was caused just because of a delay in the shipment which is purely unexpected. As it is happened due to the circumstances which are not in human hand, we deeply apologize for the delay.
I assure that the goods will be delivered by the end of this week. Your order will be kept on hold till the desired goods arrived and the shipment will start thereafter. Please accept our apology for this inconvenience. We will be looking forward to your positive response so that we can maintain the mutual beneficial relationship in the future.
Top Sample Letters terms:
- profeesional word to use for apologize letter of guest complaint
- apology letter to customer
- sorry letter to customer
- samples on response to letter of apology
- sample responding to a letter from a cleint and what is on the original cleaning contract
- sample letter for customer complaint
- sample how to say to client the complianr your apologies
- Answer Letters to Customer Complaints
- how to response to unhappy clients towards bad response by agent
- Delay in Response Letter