30th July 2010,
Mr. Jacob Wright,
On behalf of M/s WizCraft, we regret to inform you that the item you ordered is currently out of stock. There was very high demand for this product and even before we could process your order, we were left with extremely low levels on the inventory of the item that you ordered.
Even after checking with all our other stores in the area, we were unable to procure the 12×36 Designer Linoleum Floor-Mat for you. Your order for the same, which arrived on 15th July, was placed in the waiting list immediately but it cannot progress to the billing and delivery department anytime before 18th August as there are hardly any orders that are being cancelled.
We hope that our updated catalog will contain something that interests you. If you would like to place a new order, please don’t delay, order now! We reassure you of our co-operation and appreciate your patronage and look forward to serving you in the future.
Naveen, Associate, Order Tracking and Logistics,