Apology Letter In Response To Customer Complaint
3rd August 2010, Mr. James, 12A Benjamin Road, Someland, TX. Dear James, This is to acknowledge that we are in receipt of your notice where by you informed us that the goods shipped to you on (25-7-10) did not confirm your agreement dated on (31-7-10). We regret this unintentional mistake on our part. The delay [...]